This Privacy Policy explains what personal data 5kbd collects, why we collect it, how we use and protect it, and what rights you hold as a player based in Bangladesh. Your data is handled with the same care we apply to every aspect of the platform.
5kbd operates an online casino and sports betting platform accessible at https://5kbd.onl, serving players across all divisions of Bangladesh — including Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, and Mymensingh. For the purposes of this Privacy Policy, 5kbd is the data controller responsible for the personal information you provide when using the platform.
All data-related queries, requests, and concerns may be directed to our dedicated support team at [email protected]. We respond to all privacy-related correspondence within five business days.
5kbd collects personal data that is necessary to operate a secure, fair, and legally compliant platform. The categories of data we collect are outlined in the table below:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, national ID or passport number | Account registration, age verification, KYC compliance |
| Contact Data | Email address, mobile phone number | Account communication, support, security alerts |
| Financial Data | bKash/Nagad/Rocket wallet number, bank account details, transaction history | Processing deposits and withdrawals, fraud prevention |
| Technical Data | IP address, device type, browser type and version, operating system, session duration | Platform security, fraud detection, performance optimisation |
| Usage Data | Games played, bets placed, pages visited, time spent on platform, bonus usage | Personalisation, responsible gaming monitoring, analytics |
| Communications Data | Support chat transcripts, email correspondence, complaint records | Customer service delivery, dispute resolution, quality assurance |
| Preference Data | Marketing opt-in status, language preferences, responsible gaming settings | Delivering relevant communications, honouring player-protection choices |
5kbd collects personal data through the following channels:
We only collect data that is adequate, relevant, and limited to what is necessary for the purposes described in this policy. We do not collect data speculatively or retain data for longer than required.
5kbd processes your personal data for the following specific purposes:
Every instance of data processing at 5kbd is grounded in one of the following lawful bases:
5kbd does not sell, rent, or trade your personal data to any third party for their own commercial purposes. We share your data only in the following circumstances and only to the minimum extent necessary:
5kbd retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:
Once the applicable retention period has elapsed, your data is securely deleted or anonymised so that it can no longer be linked to your identity.
5kbd implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. These measures include:
Despite these measures, no data transmission over the internet or electronic storage system can be guaranteed to be 100% secure. If you become aware of any security concern relating to your 5kbd account, please contact us immediately at [email protected].
5kbd uses cookies and similar technologies (such as pixel tags and session tokens) to operate the platform, remember your preferences, and analyse usage patterns. The types of cookies we use are as follows:
5kbd does not use advertising or targeting cookies to serve you third-party advertisements. We do not permit third-party advertisers to place cookies on the 5kbd platform.
Most web browsers allow you to control cookies through their settings. Blocking strictly necessary cookies will prevent you from logging into your account. For all other cookie types, you may opt out via your browser settings without losing core platform functionality.
As a player on the 5kbd platform, you hold the following rights in relation to your personal data. To exercise any of these rights, contact us at [email protected] with the subject line "Privacy Rights Request — [right type]". We will respond within 5 business days.
Please note that some rights are subject to exceptions. For example, we cannot erase data that we are legally required to retain for financial record-keeping purposes, nor can we provide access to data in a way that would disclose information about another individual. We will always explain the basis for any limitation on a requested right.
5kbd does not knowingly collect or process personal data belonging to any individual under the age of 18. The platform is strictly intended for adults. Age verification is a mandatory step in the registration process, and accounts that cannot be verified as belonging to an adult will be suspended until documentation is provided.
If a parent or guardian believes that a minor has registered an account on 5kbd or has accessed the platform, they should contact us immediately at [email protected]. Upon confirmation, we will close the account, void any activity conducted through it, and securely delete all associated personal data as quickly as is practically possible.
5kbd reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. Material changes — such as new categories of data collected, new purposes for processing, or new third-party data-sharing arrangements — will be communicated to registered players via their registered email address at least 7 days before the changes take effect.
The most current version of this Privacy Policy is always accessible at https://5kbd.onl/privacy-policy. The "Last updated" date shown at the top of this document indicates when the current version came into force. Continued use of 5kbd after the effective date of a revised policy constitutes your acceptance of the updated terms.
We encourage you to review this Privacy Policy periodically so that you remain informed about how your personal data is being protected. If you have any concern about a change to this policy, please contact us at [email protected] before the change takes effect.
For any questions, concerns, or requests relating to this Privacy Policy or the way 5kbd handles your personal data, please contact our team using the details below. All privacy correspondence is handled by our dedicated data team and receives priority attention.
We are committed to resolving all privacy concerns promptly and transparently. If you are not satisfied with our response, you have the right to escalate your concern through appropriate legal channels available in your jurisdiction.
Our Data Commitments
Every byte of data exchanged between your device and 5kbd is protected by 256-bit SSL/TLS encryption — the same standard used by major banks operating in Bangladesh. Your personal and financial information is never transmitted in plain text.
5kbd does not sell, rent, or trade your personal data to third-party advertisers or data brokers under any circumstances. Your information is used only to operate your account, process payments, and keep the platform secure.
You retain the right to access, correct, delete, restrict, and export your personal data at any time. Submit a privacy rights request to [email protected] and our team will respond within five business days.
5kbd retains your data only for as long as necessary — typically no more than 5 years after account closure for most categories. When the retention period expires, data is securely deleted or anonymised so it cannot be linked back to you.
Every third party that receives your data — from bKash and Nagad to our game providers like Pragmatic Play and Evolution Gaming — is bound by a data processing agreement requiring them to apply equivalent security standards.
5kbd uses only functional, analytical, and security cookies — never advertising or tracking cookies placed by third parties. You can manage non-essential cookies through your browser settings at any time without losing core platform access.
Continue on 5kbd
With your privacy secured by 256-bit SSL and a zero-data-selling policy, explore everything 5kbd has to offer — from live cricket betting to 1,000+ casino games with fast BDT withdrawals.